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Process Documentation in Solution Documentation

You would like to download search results or create a Process Document in Solution Documentation but in the 'Global Functions' menu the options 'Process Document' and 'File Download' are unavailable. For resolving the issue see KBA - 2805528 - Process Document and File Download option unavailable https://www.msgp.pl/ L2FUakw
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Deactivate PRELOAD for Collector Attributes

Note 2805685 - Deactivate PRELOAD for Collector Attributes Read – This will improve performance. https://www.msgp.pl/ u7loilw
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SAP CR Content

If you are facing issues with SAP CR Content in LMDB or SLD, please see note 1939864.  https://www.msgp.pl/5Io7Juw
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ChaRM Performance Issue

Do you want to improve ChaRM performance even more? Implement SAP Note 2768263 - Performance issue when open request for change first time. https://www.msgp.pl/ mpOgQYw
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'CX_SY_RANGE_OUT_OF_BOUNDS'

Have you faced 'CX_SY_RANGE_OUT_OF_BOUNDS'  when sending ITSM mail?  Implement SAP Note 2614555 - Problem with MAILFORMS https://www.msgp.pl/ ZZPmfhw
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Technicial user S00XXXXXXXX does not match request debitor

If you found an error like “Technicial user S00XXXXXXXX does not match request debitor” in job log of REFRESH_ADMIN_DATA_FROM_ SUPPORT, read this KBA to help you:  https://www.msgp.pl/vw6VUYw
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All results not returned in BW reporting ITSM and Charm dashboards

Why are all results not returned in BW reporting ITSM and Charm dashboards? Check out this KBA to find out:  https://www.msgp.pl/kyz9iFw
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